PRIVACY POLICY
1.Introduction
Sandstone City Comedy (website URL address: https://sandstonecitycomedy.com) appreciates your business and trust. We are a Canada-based company, creating experiences to enhance your entertainment experience. Please read this Privacy Policy, providing consent to both documents to have permission to use our services.
2.Data Collected
Data Storage Location
We are a Canada-based company and operate web servers hosted by Strato.de. Our hosting provider adheres to the highest standards of data security to ensure that your data is securely stored and and compliant with applicable regulations. For more information on Strato.de’s privacy policy, please see here: Strato Privacy Policy.
Registration Data
If you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Purchase Data
To receive product support, you must have one or more purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.
Support Data
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party ticketing system. Only the data you explicitly provide is sent, and you are asked for consent each time you want to create a new support ticket.
Comments
When you leave comments on the website, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email. These submissions are only kept for customer service purposes and are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.
Cases for Using Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing technical assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity to prevent fraudulent transactions and ensure the security of our customers’ personal information;
- Customizing the website to make your experience more personal and engaging;
- Guaranteeing overall performance and administrative functions run smoothly.
3.Embedded Content
Pages on this site may include embedded content, like YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.
YouTube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4.Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged-in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
- wordpress_test_cookie: Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
- wp-settings-{time}-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
5.Who Has Access to Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they need to provide support and need information about client accounts.
6.Third Party Access to Your Data
We don’t share your data with third parties in a way that reveals any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with to provide the services you expect from us.
7.How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8.Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
9.Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR, we aim to support the GDPR standard. Sandstone City Comedy permits residents of the European Union to use its Service. Therefore, it is the intent of Sandstone City Comedy to comply with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.
10.Third Party Websites
Sandstone City Comedy may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Sandstone City Comedy, and you release us from any liability for the conduct of these third-party websites. All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Sandstone City Comedy bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.
11.Release of Your Data for Legal Purposes
At times it may become necessary or desirable to Sandstone City Comedy, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.
Sandstone City Comedy © 2024. All Rights Reserved.